ASIC Hosting & Colocation
About ASIC Hosting
Our hosting agreements at Falkor Mining are for one year with no automatic renewal. Our support team will contact you two months before the hosting agreement expires, giving you the option to renew or terminate your contract.
The deposit is equal to two months of payments for all hosted ASIC miners, and must be paid prior to hardware deployment.
We take care of the ASIC warranty process for all of our customers. For miners not purchased through us, there is a flat service fee of $25 per warranty application. However, miners purchased from Falkor Mining are exempt from this service fee. Contact us for more information on our warranty services and how we can support your mining needs.
You have the option to cancel your hosting agreement at any time with 30 days’ notice, although cancelling earlier than the agreement’s expiration will result in the forfeiture of your two-months deposit. However, you have the right to not renew your 1-year agreement without penalty and receive a refund of your deposit.
Our uptime is above 95%
All basic troubleshooting is included in our services. We only charge for actual parts replacements. Our data center features an on-site hashboard repair shop, allowing our experienced technicians to quickly identify and fix any issues. Before proceeding with any repairs, we contact the customer for approval to ensure transparency and customer satisfaction.
If you have any further questions, please feel free to contact me.